Agents & Landlords
Why Choose The DPS
Deposit protection for letting agents
Deposit protection for landlords
Starting a tenancy
Custodial vs Insured Deposit Protection
How to protect a deposit
Prescribed Information and other obligations
Get your tenancy off to a great start
During a tenancy
Tenant transfer
Paying interest on deposits
Property inspections
Repayments
The repayment process
Check-outs
The Statutory Declaration process
Claims and disputes
Claims and disputes overview
Thinking of making a claim?
What makes a reasonable deposit claim?
The dispute resolution process
What adjudicators do
Common dispute misconceptions
How long does dispute resolution take?
Resources
Glossary
Be the adjudicator
Letting you know
Avoiding fraud
Private Rented Sector review
News and insights
Learning centre
Contact us
Tenants
Starting a tenancy
What is deposit protection?
Activating your tenant account
My deposit is protected, what's next?
Getting your tenancy off to a great start
During a tenancy
Is my deposit protected?
How to have a great tenancy and retain your deposit
Paying interest on deposits
The tenant transfer process
Repayments
The repayment process
Moving out of your property
Starting deposit repayment
The Statutory Declaration process
Claims and disputes
Tenant claims and disputes overview
If your landlord has made a claim
The dispute resolution process
What adjudicators do
Common dispute misconceptions
How long does dispute resolution take?
Resources
Glossary
Be the adjudicator
Avoiding fraud
News and insights
Learning centre
Contact us
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Agent resources
29 JAN 2026
Your chance to get involved and shape the Private Rented Sector (PRS) Database
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16 DEC 2025
Christmas opening hours
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17 NOV 2025
Why are more tenants opting to stay in their current rentals longer?
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